Welcome to Before Sending My Ticket FAQ article! We hope to provide you with useful tips you can follow so we can better help you when we open your tickets!
Q&A
Where/What is my order reference?
You can find it in My Account -> Order history and details tab
Your order reference is written here!
Please include this 9 alphanumeric code (In this case: LVRWGFYJC) in your order to help us help you better when we arrive at your tickets!
Where do I put this order reference in my Ticket?
When I encounter a bug/problem what can I include in my ticket?
If you think you are experiencing an issue with paying your order or something that may be intermittent, please help us by attaching a screenshot describing the issue.
