If your order is taking longer than expected, please feel free to contact our customer support team for further details. On average, most orders are shipped within 3-5 business days (approximately 1 week).
However, certain items, such as Pokémon-related products (except TCG), may take between 1 week to 10 days to ship, while retro items, such as games and consoles, may require 1 to 2 weeks due to quality checks.
Please only open a support ticket if your order is experiencing an unusually long delay. We appreciate your patience and understanding!
The general processing timeline for in-stock items is illustrated below. When your order has been shipped, you will receive a tracking number via email as well as attached to your order.
⚠️ Important Notice: The estimated delivery times shown on our Shipping Options page begin once your order has been validated, packed, and handed over to the carrier.
