Due to ongoing complications with customs regulations in Turkey, both we and our customers are facing significant challenges when it comes to shipping orders to the country.
Turkish customs may reject or impose taxes on any package with a declared value over €27. This threshold applies per shipment, regardless of the item category.
Please note:
Shipping fees alone may exceed €27 depending on the item and carrier.
By placing an order, you agree to cover all customs fees and accept responsibility should your package be declined or returned.
In the event of a returned parcel, a full refund cannot be issued. A 15% restocking fee will apply, and any customs fees incurred during return will also be deducted.
Customers who fail to cooperate with our support team regarding this specific customs situation may have their accounts suspended.
To minimize issues:
We strongly recommend placing smaller, low-value orders.
Our customer support team is available prior to shipping to help you adjust or split your orders if needed.
Thank you for your understanding and cooperation.
The Nin-Nin Team