Announcements

Stay updated on the biggest alerts from the N2G Team!

Shipping Delays (January 2026)
Dear Customer, Thank you for your continued trust and patience. At the beginning of 2026, the resumption of our operations has resulted in delays affe...
Wed, 4 Feb, 2026 at 4:38 PM
U.S. Shipping Resumes via DHL DDP
U.S. Shipping Resumes via DHL DDP — All duties & customs included, no extra charges on delivery — Select DHL Delivery Duty Paid for your new orders. ...
Fri, 19 Sep, 2025 at 9:49 AM
USA (IMPORTANT): Resumption of FedEx/DHL Shipments to the USA
Dear Customer, Starting Friday, June 6th, 2025, orders placed with the FedEx/DHL shipping option will now be processed and shipped without being automatica...
Fri, 6 Jun, 2025 at 1:08 PM
Golden Week Closure : May 3rd, 5th & 6th
Dear Customers, In observance of Golden Week in Japan (a national holiday period), and due to limited shipping capacity from our suppliers and c...
Fri, 2 May, 2025 at 7:06 PM
Update for Mexican Customers Regarding FedEx/DHL Delivery and Customs Clearance - January 2025
We would like to inform you of an important update regarding the shipping process for customers in Mexico, specifically for those using FedEx/DHL delivery o...
Tue, 8 Apr, 2025 at 8:43 PM
Current Shipping Delays – Airmail Registered
We are currently experiencing extended delays with our Airmail Registered service due to customs processing times and limited Japan Post flight availability...
Thu, 3 Apr, 2025 at 11:56 PM
Update for Brazilian Customers - CPF or CNPJ Required for Customs Clearance
For all deliveries to Brazil, providing a valid CPF or CNPJ number is mandatory to complete customs clearance and ensure smooth delivery. We kindly ask all ...
Tue, 8 Apr, 2025 at 8:39 PM
Update for Indonesian Customers - NPWP or Tax Number Required for Customs Clearance
For all deliveries to Indonesia, providing a valid NPWP or Tax Number is mandatory to complete customs clearance and ensure smooth delivery. We kindly ask a...
Tue, 24 Jun, 2025 at 9:25 PM
Shipping to Israel – Important Information
Dear Customers, Due to current disruptions and shipping restrictions, only FedEx/DHL services are available for shipments to Israel. Japan Post options ...
Tue, 8 Jul, 2025 at 5:58 PM
Shipping to Colombia via Japan Post – Current Delays
Dear Customers, We are currently experiencing significant delays with Japan Post shipments to Colombia. Due to customs processing challenges and lim...
Fri, 11 Jul, 2025 at 4:36 PM