Dear Customer,
Thank you for your continued trust and patience.
At the beginning of 2026, the resumption of our operations has resulted in delays affecting Standard Shipping, Euro-Logistics, and My Private Warehouse (MPW) orders.
Over the past weeks, our logistics center underwent major renovation work lasting nearly three weeks, which temporarily slowed down our shipping capacity. These works were also accompanied by IT system improvements, and combined with a new recruitment wave, this period has been part of a broader restructuring effort.
At this time, shipments are being processed strictly in chronological order, and we are progressively returning to standard processing times. Until then, we sincerely appreciate your patience while orders move forward in the queue.
My Private Warehouse (MPW) Orders
If your MPW order has been waiting for more than 6 weeks, you may request your shipping invoice by contacting our customer support.
For MPW USA orders, please note that requesting the invoice through our customer support is also required.
We sincerely apologize for the extended waiting time and for any inconvenience this situation may cause.
Thank you for your understanding during this period of transition and expansion for Nin-Nin Game and its services.