Nin-Nin-Game.com Support

Once a Pay Later order has been placed and confirmed, our system does not allow any modifications until the payment has been completed. Once the payment is ...

Please note that we cannot guarantee the exact dimensions of an item until it has been scanned at our warehouse or dispatched.  For pre-orders, the dimensi...

Your order will be shipped once all items in the order have arrived at our warehouse. For example, if you order one item with a January release date and ano...

If you need to change your shipping address, please follow the steps below: Log in to your Nin-Nin Game account. Navigate to the "My A...

Once an order has been placed and confirmed, our system does not allow us to modify the order. This means we are unable to combine it with other orders, add...

For shipments sent from Japan, both FedEx and DHL require a signature upon delivery, and unfortunately, we cannot remove this requirement and delivery to a ...

When placing a pre-order, the shipping fee displayed at checkout is an estimate, calculated based on the size and weight information available at that time....

We sincerely apologize, but once your shipping invoice has been issued, it means your items have already been packed, sealed, and are ready for shipment. At...

Yes, it is possible to request your shipping invoice earlier than the usual 4-week period but only for individual orders. If you would prefer to ship on...

Due to recent events in the Middle East region, shipments via FedEx, DHL, and Japan Post (EMS, Airmail, and Surface) have been suspended starting from March...