Articles

Informative guides that will help you better navigate our website!

Can I Change My Standard Item to a New Version with Limited Bonus?
Yes, you are welcome to place a new order for the limited edition version. Once we receive your new order, we will proceed with a refund for the standard ve...
Tue, 11 Mar, 2025 at 6:12 PM
Awaiting Payment Error
What happens if I attempted a payment but did not fully complete it or am not sure if it has been completed or not? When processing your payment via ...
Thu, 15 Dec, 2022 at 10:52 AM
Invoices FAQ
Welcome to our Invoices FAQ article! We hope to explain further in depth about the invoice process and answer some common questions we receive from you! ...
Thu, 3 Feb, 2022 at 6:34 PM
Cancellation and Refund Policy and FAQ
What is your policy regarding cancellations and refunds? In Stock Items  If you contact us within 24 hours after placing the order, a full refu...
Wed, 9 Apr, 2025 at 7:34 PM
Pay Later FAQ
Welcome to N2G's Pay Later FAQ article! We are glad to provide our customers with a very useful method of payment that we hope to help alleviate the st...
Mon, 26 Dec, 2022 at 12:46 PM
Loyalty Point System FAQ
How do I receive Loyalty Points? From your very first order, you earn loyalty points equal to 5% of the value of the products purchased. Your points wi...
Tue, 24 Jun, 2025 at 10:22 PM
My Addresses FAQ
Welcome to My Account FAQ for Nin-Nin-Game! We hope to answer your most asked questions here but as usual, if you still have concerns after reading this art...
Fri, 4 Mar, 2022 at 11:16 AM
Shipping FAQ
At Nin-Nin-Game, we strive to offer a wide diversity of shipping options for our customers. As global socio-economical conditions can suddenly alter what sh...
Fri, 23 Sep, 2022 at 11:45 AM
Why Has the Item Received a New Release Date?
When you see that an item has a new release date, it means that the manufacturer has postponed the original release. These delays are usually due to product...
Thu, 26 Jun, 2025 at 10:09 PM
Why Hasn’t My Pre-Order Been Shipped Yet?
If your pre-order hasn’t shipped yet, here are the steps to check the status: Check the product page of the item on our website. If the release date ha...
Thu, 26 Jun, 2025 at 10:28 PM